Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are the electronics sold on Unboxify brand new or refurbished?
We specialize in both brand new and certified open-box electronics. Each product page clearly indicates the condition of the item, and all open-box units undergo a rigorous 40-point quality check to ensure they function like new.
What is the standard shipping timeframe for orders?
Orders are typically processed within 24 hours. Depending on your location, standard shipping takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
What kind of warranty comes with my purchase?
All new products carry the full manufacturer warranty. For our certified open-box and refurbished items, Unboxify provides an exclusive 6-month limited warranty covering any functional defects.
Can I return a product if I am not satisfied?
Yes, we offer a 7-day hassle-free return policy. If the product is defective or does not match the description, you can initiate a return through our portal for a full refund or replacement.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer No-Cost EMI options on select credit cards for high-value electronics.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to our courier partner's real-time tracking page.